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Coronavirus (COVID-19) Information

Coronavirus (COVID-19) Information

Information on Coronavirus (COVID-19)

Bi-State Development’s (BSD) Department of Public Safety continues to track health conditions using the guidance of the World Health Organization and the U.S. Centers for Disease Control and Prevention. BSD continues to adapt and evolve our emergency management procedures to address the ongoing coronavirus outbreak. The safety of our team members and our customers remains a top priority.


Health and Safety Measures Team Resources

COVID-19 All Team Notices

June 2 CARES Act Grant Award to Support Metro Transit Services (PDF)

May 5 Employee Update from Jessica Mefford-Miller

Oral Health Video

April 10, 2020 BSD COVID-19 Briefing (Video)

WHO Proper Mask Usage (Video)

Proper Hand Washing Technique (Video)

Proper Glove Removal (Video)

Disinfecting Call-A-Ride Vans (Video)

Hand Sanitizer (Video)

March 24, 2020 (PDF)

March 21, 2020 (PDF)

March 20, 2020 (PDF)

Necessities Incentive Program (PDF)


Like many other organizations, we are also focused on:

Workplace Safety:

What Our Team Members can do:

We also ask everyone to continue to follow good hygiene practices

  • Cover coughs or sneezes with your elbow. Do not use your hands!
  • Wash hands often with soap and water for at least 20 seconds.
  • Soap and water should be your primary source of washing. Use an alcohol-based hand sanitizer if soap and water are not available.
  • Clean surfaces frequently, including countertops, light switches, cell phones, remotes, and other frequently touched items.

Visit the CDC website for Common Sense Tips to Fight Flu & Colds Information

For up to date status of the COVID-19 situation, continue to follow the Federal, State and Local Health Department Websites:

Additional Resources

Families First Coronavirus Response Act (FFCRA) (PDF)

Reassuring Children – Coronavirus Fears & Concerns (PDF)

Coping with the Fear of Coronavirus (PDF)

Managing Reactions to Coronavirus: Self-Care Strategies (PDF)

Cigna Telehealth Connection (PDF)

Cigna Total Behavioral Health Program (PDF)

Covid-19 Test Site Locator

Bi-State Development | Metro Emergency Operations Center Updates

  • We will be communicating regularly (daily and weekly) with CDC, Regional and Local Health/Public Health Officials. Communication with regional and state public health officials and public safety partners reports risk to the general public remains low.
  • Metro’s Chief Safety Officer and General Manager of Public Safety will review virus considerations within the Emergency Preparedness Program Plan and Continuity of Operations plan, and activate if directed.

If you believe you are experiencing symptoms see your personal physician. Physicians know how to determine if individuals meet the risk classifications for the virus and the required testing and assessment protocols.


Continue to check this web page for further updates.